Announcements

As part of our regulatory obligations, the terms of account usage are being updated. Accordingly, as of September 24, 2026, standard accounts that have not been upgraded to Premium will be closed. You can view your account type in the My Account section of the app. If you are using a Standard account, you must upgrade to Premium before the specified date to keep your account active. You can complete the upgrade process free of charge within a few minutes through the app.

For any questions regarding this matter, you can contact us at destek@fups.com or by calling 0850 226 3646.

I will not upgrade to Premium. What will happen to the balance in my account?

Your balance will be refunded to you. You can submit a refund request by emailing support@fups.com from the email address registered to your account or by calling 0850 226 3646. You must provide an IBAN registered in your own name in your request.

How can I upgrade to Premium?

Simply follow the steps Profile > My Account > Upgrade to Premium in the app. You will need to have your Turkish ID card with you during the process.

What changes with a Premium account?

You can send money to other FUPS users with significantly higher limits. You can add money to your account using all bank and credit cards. You can create up to 10 free FUPS Virtual Cards. You can also use the Seç Seç and Böl Böl features. All features are free of charge and accessible through the app.

I no longer use my account. Do I need to take any action?

If there is no balance in your account, you do not need to take any action; your account will be closed on the specified date. If your account has a balance, you must follow the steps outlined above to request a refund.

Can my account be reopened after it has been closed?

Closed accounts cannot be reopened. However, you can create a new FUPS Premium account using your identity.